|
Quality Policy |
| |
Setaram Instrumentation is
committed to providing design, development and production
services for high-quality instruments and services for
niche market applications.
The organisation has built up an excellent reputation
throughout the world, serving many customers in different
industries.
Setaram's success was, and remains, attributable to a
firm commitment to quality. |
Setaram Instrumentation aims to provide faultless services
and equipment to its customers, on time, within budget and
designed so that customers can work safely and efficiently.
The organisation operates a Quality Management System which
gained ISO 9001: 2000 certification in 2004, including for
aspects specific to the design, development and production
of instruments and services.
Setaram's management undertakes to develop and improve
the Quality Management System, improve the system's effectiveness
continuously and increase customer satisfaction.
The management has an ongoing commitment to:
1. Achieving customer satisfaction by ensuring that customers'
needs and expectations are identified and met.
2. Communicating, throughout the organization, the importance
of fulfilling customers' needs and meeting legal requirements.
3. Establishing the Quality Policy and its objectives.
4. Conducting Management Reviews of the effectiveness of implementation
of the Quality Management System.
5. Ensuring the availability of resources.
The organisation constantly monitors its quality performance
and implements improvements when appropriate.
The Quality Policy is reviewed regularly in order to ensure
its continued relevance. |
| |
| |
| |
